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Have questions about IS&T processes, procedures or general information? The searchable Easy Self-Service portal allows users to access Knowledgebase articles.

Categories of Knowledgebase articles include:

• Help Desk
• Desktop
• Frequently Asked Questions (FAQ)
• Software
• General
• Email
• News
• Apple

The knowledge portal can also be accessed at .

Do you have a question you would like to ask us? It's Easy.

• Just go to
• Log in
• Click next to the green Easy button
• Click on "Create a New Incident or Ask a Knowledge Question",
• Select the Short Description of "Ask a Knowledge Base Question" and enter your question.
• You will receive a response to this question shortly.